Jeremy

Actually it's probably not just Verizon, all cell phone companies suck. Although a simple google search of the term Verizon Sucks will confirm that there are 1.3 million people who feel the same way I do.

So here is the premise for my venting. I have been a Verizon wireless customer since getting my first cell phone, a Motorola Startac 6000 at some point in the late 90's. I have spent thousands of dollars with these clowns throughout the years. Currently I have a business account with Verizon that has 5 phones on it.

In October after I left AMI, I went to Verizon to get a new phone and add it it the account which I have had for several years. I wanted a Blackberry Storm, but these were still a few weeks from being released. So I just got a BB curve and figured I would upgrade later in the year. The sales associate at the time told me that this would be "no problem at all" to upgrade later.

The reason I need a new phone right now is because I have three international trips coming up and a Blackberry Curve that doesn't work outside of this glorious country I live in. So of course this would be the ideal time to upgrade to the Storm.

So when I go into Verizon, the pimple faced dipshit behind the counter tells me "Sorry sir, you are not eligible to upgrade to a new phone"... Umm okay, well I need a phone that can be used internationally. Of course, I can buy a Storm, but apparently I am breaking the contract with my phone (yes a piece of equipment), it will cost me $550, and this is of course after I send in receipts and purchase codes to get the $70 rebate. <----- This whole fu**** rebate game is one gigantic ponzi scheme throughout the entire cellular industry if you ask me.

Anyways, I'm thinking to myself, am I really about to spend damn near $600+ on a cellular phone when the price on the kiosk says $270? All this because the Storm wasn't available a few months ago. I'm actually looking to add minutes to our business account as well. Keep in mind I probably spend $5k annually with these idiots.

I could understand the hassle if I was looking to break my contract or whatever. But for the love of God, I just want to upgrade to a new phone that will work in the Netherlands without bending over and getting sodomized by Verizon Wireless.

Here's some advice for any Verizon person that may be reading this. First of all, I wanted to come into your store and pay you $279 for a new phone and add another $100+ per month in minutes to my already $5k annual package. I have also been a Verizon Wireless customer for over 11 years. Is it really necessary to punish me by overcharging my business for a cell phone simply because I am looking to upgrade to the latest and greatest your company is offering?

GG verizon, I am going to U.S. Cellular tommorow who will happily take my business and charge me the normal retail price for a cell phone. Sure it will cost me more to break my overall contract, but I really don't care at this point.

Can you hear me now........bitches.

/rant