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  1. #1
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    Default Casino Bonus Codes only for some affiliates???

    I am promoting Euro Grand Casino through CPays. On signup, I was told that they do not use casino bonus codes. After seeing several hits on my site for "Euro Grand Bonus Codes", I decided to check and found there are several affiliates who do have bonus codes. So I contacted my AM to inquire how that is possible. She is German, so I can't quote her reply, but translate:
    "Some of our top affiliates still have bonus codes and we allow them to use them, but we are not able to give any new ones to our affiliates. The problem was that the bonus code override tracking, and we had to pay out twice for one player in the past."
    So I sent her an email saying that from my point of view, it does not make any sense promoting that room, because players are still being asked for a bonus code on sign-up, and then they would go searching for a bonus code, find some of the old existing codes and they would never get tracked to me. Her answer: "We check our incoming traffic, and this almost never happens. Players do not go searching for casino bonus codes, because there is no reason. In poker, it may be like that, but not for casino. Btw, you are the first affiliate who has complained about that....."

    I'd like to hear your opinion on this (I told my AM that I would post about it here, a) to gauge the reaction of the affiliates, and b) to notify other affiliates about a potential problem.

    My point of view about this is that it creates a strong marketing advantage for those affiliates who have bonus codes, to the point where I would expect to lose more players to other affiliates than I would get tracked to me. The AM's statement seems to be total BS. If we were talking about a poker room, it would be pretty clear. Btw, it seems that this problem is not restricted to Euro Grand.
    Your opinion?

  2. #2
    Tin Foil Hatter
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    While I'm still pretty green in the casino side of things, I think that if players see an option to enter a bonus code during sign up, then you can be damn sure many of them are going looking for that code.

    So, in short, I agree with you Catfish in this situation it sucks. If they would say that the code doesn't override the cookie then maybe you're fine but it sounds like this isn't the case.
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  3. #3
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    Quote Originally Posted by Spry View Post
    If they would say that the code doesn't override the cookie then maybe you're fine but it sounds like this isn't the case.
    They admitted that the code does override the cookie. But I have created a test account today (my link/someone elses code), and will see about that tomorrow when I check my report.

  4. #4
    CAL Lead Moderator
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    Her answer: "We check our incoming traffic, and this almost never happens. Players do not go searching for casino bonus codes, because there is no reason. In poker, it may be like that, but not for casino. Btw, you are the first affiliate who has complained about that....."
    Sounds pretty sketchy to me. I don't use c-pays so I can't speak from experience. Casino players most definatly search for codes and freebies. Also saying 'almost' never happens raises a flag. You have no way to tell if it's happening or not. You could have someone download and test it for you and see if it tracks properly. I do that from time to time with some of mine and have a group that tests for each other.

  5. #5
    CAL Lead Moderator
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    Quote Originally Posted by Catfish View Post
    They admitted that the code does override the cookie. But I have created a test account today (my link/someone elses code), and will see about that tomorrow when I check my report.
    Oop, we were posting at the same time lol. That is a good way to go.

  6. #6
    Poker69
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    If the bonus code overrides your cookie that is bullshit and I would stop promoting them right away, or at least until they provide you with a bonus code.

  7. #7
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    The post must have woke them up:

    > Hello Jurgen,
    >
    > Here is xxxxx, Europe Marketing Director for William Hill.
    >
    > I am personally contacting you, about the posts that I saw in the Forum today.
    >
    > There is a *_big_* misunderstanding about this issue and I would like to explain you the situation by phone.
    >
    > I tried to call you before, but you were unavailable.
    > Please let me know the best time for discussing and closing this issue together.
    >
    > Regards,
    >
    > xxxx xxxxxx

    My answer:

    Hi,
    misunderstanding? how can that be a misunderstanding? I was told there are no bonus codes, and now I find out that some affiliates have them and some don't:
    You are not talking to some 20+ guy that believes all the BS that is being fed to him over the net. I am over 50, and perfectly able to make decisions based on what I see. You make a business proposal to me based on false facts, I promote you and then I find out that when I asked to have bonus codes, you deceived me. With a bonus code, I could have had a dozen conversions in just four weeks, but due to misinformation on your part - zero. Some of your prime affs. are now making money off players that I brought in. And as to your explanations, follow that post on CAL, and you will find that other affiliates agree with me. I am quite sure that you do not like being analyzed in public forums at all, but it is my privilege to make that public.
    I will take all your products off my sites. You want me to promote you, you can buy ad space on my site. But do not insult my intelligence trying to explain your business practices by trying to bullshit me. I am a person of principles, and you can only take me for a ride once.

    Regards
    Juergen

  8. #8
    CAL Lead Moderator
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    Thanks Catfish. This may save fellow affiliates some headaches. We work to hard to get players to have them given away.

  9. #9
    CAL Lead Moderator
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    Also note Affiliate Guard Dogs predatory warning:

    CPays Casino Affiliate Program Review

  10. #10
    oldest member here
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    re: Aff Guard Dog - interesting to know. Ty Mojo.
    In consequence, I think I should check some other programs I am promoting for the same problem.


 

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