PAW Weekly report e-mails

[KevinMcC]

I am now getting PAW weekly report e-mails which is really cool, but either the numbers in the back end are incorrect or the numbers in the e-mail are wrong. Are you guys getting inconsistent numbers as well?

[mitchell]

Hey Poker69,

It's good to receive feedback such as this. Please let us know the discrepancy that you see. We're still ironing out the bugs on our new account management system, so we would love all the feedback that you could provide us.

But general rule of thumb, the stats on your account, should be the most up-to-date/accurate.

Regards,

Mitchell

[Planet Mark]

It's good to receive feedback such as this.

Hey Mitchell,

Couple to add....

Mansion, showing deposit totals for players a couple of months back, yet you only offer CPAs...? Reminds me of an old UK gameshow where they unvelied a curtain if the contestants lost... 'Look what you would have won'

888 Seem to be permanently behind these days, only just caught up close to the end of last month for me.

Cake, stuck on the 1st April.

Thanks!

Mark

[mitchell]

Hi Mark,

Thank you for that. We're looking at re-negotiating our current deals, so stay tuned.

Cake Poker should now be resolved, and with Pacific, there was a log-in issue which they are resolving right now. Full Tilt also has a log-in issue, which is being prioritized by the operator.

Just to let you know that we have already taken steps to get this sorted out.

Regards,

Mitchell

[Prenut]

Mitchell what is a log in issue?

[mitchell]

I was referring to logging into the full tilt account. It's been timing out and that has led to the stats being delayed.

[KevinMcC]

Do you have an idea when this will be fixed? Or can you send me my report via e-mail for the time being?

[mitchell]

Hi guys,

Looks like Full Tilt has resolved their logging in issue. I believe that the scrapping should be back up to date by tomorrow.

Drop our helpdesk an email if you need further assistance.

Regards,

Mitchell