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Thread: TruePoker Help Center

  1. #71
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    Quote Originally Posted by Newjabber View Post
    I see Monique on Skype once in a while, maybe leave her a message there: MoniqueS
    Thanks! Will try that

  2. #72
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    I just added you on skype and responded to your PM, can you confirm the email address you were using to send your inquiries too? we don't have records of receiving an email from you so I want to make sure. We check our emails everyday and we're very quick in responding so it's pretty weird.
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  3. #73
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    Summary of December Promotions update:

    1. Christmas cash- Players can purchase up to $600 in cash bonuses in the store using their Player Points—all at a 20% discount.

    They can click the Rewards tab to access the Elite Benefits Store and to purchase a Christmas Cash Bonus.

    $600 Cash Bonus – Veteran, Legend, Icon
    $300 Cash Bonus – Grinder
    $50 Cash Bonus – Rounder
    $10 Cash Bonus – Player (NEW!)



    Note: Rakeback players will now have access to the store starting December.

    2. The Beast – ongoing promo- The Beast Tournament in the month of December will be a $50 + $5 tournament that takes place on January 13th. It will be a $75,000 Guarantee instead of the normal $50,000.

    Update: Rake Drop on All Limit Tables- The most dramatic drop will be seen at the high stakes tables, where the rake fee drops from 5% all the way down to 1%. The new structure will go into effect on all Limit Hold'em, 7 Stud and Omaha tables.

    More details
    If you have any questions please do not hesitate to contact me
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  4. #74
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    Quote Originally Posted by MoniqueS View Post
    I just added you on skype and responded to your PM, can you confirm the email address you were using to send your inquiries too? we don't have records of receiving an email from you so I want to make sure. We check our emails everyday and we're very quick in responding so it's pretty weird.
    hi monique, we're connected on skype now so all set and done, thanks

  5. #75
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    If anyone would like to book a meeting with me, I will be attending LAC this year and would love to meet up! Pm and we can set it up.

    Cheers! look forward to meeting everyone.

    Monique

  6. #76
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    Hi Monique

    I thought i would post here rather than contact regulat support.

    I play a little a TP myself, and it´s really frustrating getting kicked from a table for "taking a piss" basicly. The time you are allowed to sit out from a table before being removed is frustrating low. Especially as an omaha player with few tables running. Can you please pass it on and increase rounds you can sit out before being removed.

    Thx


 
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