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I usually check out hosting companies on the basis of other people's recommendations but I always go in with the expectation that I'll be dealing with crap service if I only purchase the lowest level...

For what it's worth, they offer an upgrade in pricing to improve server performance. I don't think it's put quite that way but the basic hosting package provides essentially awful service. I use...

Welcome to Bluehost, Baby! :)

Sometimes it's fast, and sometimes it's NNnnnnoooootttttt.....