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Sounds very scary. He's welcome to contact me directly with his account details and I am sure it will be sorted. As with all these things, it is often a case of miscommunication, or a...

Scott

That probably isnt right, and I'll speak with CS to get this fixed.

Stephen

No idea... It is a white label so they would pay certain fees etc - might be better than nothing with a lapsed player that they cannot convince to come back thru its own site...

As made clear, I...

To answer the points here:

The company will NOT promote Lowvig to tagged players. I spoke with the MD of BoL now and explained very clearly this situation - he understands completely and will...

The low juice players that LowVig have targeted are those that came thru to BoL specifically for this offer, and are all older players (way before there was even an affiliate program). BoL won't suit...

Hi Laurence

Simon and I work together, and somehow I was left as the one posting at PAL.

Not sure if u have tried us, but we are # 1 at many of the largest poker sites for a reason: we...

As per the statement the guy will be paid out - he doesn't need access to his account for this to happen. My understanding is that they tried making contact with him, although I have no idea by what...

Hey Guys

As an update on this, the poker team released a statement today:



Stephen

Prop

I agree 100% that it is a serious issue. It may not be my Department (CS), but these negative posts affect our overall business and thus the affiliate program which is our problem. They...

Not sure what happened, but I thought I responded to this earlier....

1. This issue
As Lou is already speaking with Management, he will get this sorted. I have no idea of the full story, but SBR...